Satisfaction Guarantee

Great Solution seeks to promise you total satisfaction with the professional services and support offered through this website. It is our endeavour to ensure that the best possible services are rendered through our website. If you are not satisfied with any of our services, please mail to us at attention@Greatsolution.in and we will revert and take remedial measures during our normal business hours.

We make it clear that we are not responsible for any consequences in case there was a delay on your part in sending the required documents or information. We are also not liable to refund or credit any money paid to government entities, such as filing fees or taxes, or to other third parties, such as affiliates, who may have a role in processing your order at any point. Similarly, we cannot be held accountable to refund any money you have paid directly to third parties, i.e. affiliates.

In case you want to change the service you ordered for a different one, you must ask for this change of service within 60 days of purchase, provided that we have not fulfilled the original order as yet We will adjust the purchase price of the original order, less any money paid to government entities, such as filing fees or taxes, or to other third parties who may have a role in processing your order, towards your replacement order.

Any payments made directly by you to our affiliates are not eligible for exchange or credit. If the original order differs in price with the replacement order or, if a replacement order does not get processed within 60 days of purchase, after deducting any tax, money paid to government entities or other third parties), the full original purchase price will be credited to the original mode of payment.

Please note that we cannot guarantee the results or outcome of a particular government procedure. For instance, the government may reject a company name application or trademark application for reasons best known to them. In some cases, your application may remain pending due to government backlog beyond our control. There may also be a scenario where your order is not completed as a result of the government website being down.  Hence, delay in processing of your file by the Government does not make us liable for refund. Also, Great Solution is unable to guarantee the outcomes of the services rendered by its affiliates. All such problems or circumstances are beyond our control; So, this guarantee does not cover them.

Since we will devote great amount of time and efforts to facilitate your services, our guarantee is only limited to satisfaction issues directly related to Great Solution’s services.

You understand that other than as required by applicable law, you shall have no right to cancel, request a cash refund or obtain credit for any undelivered order after 120 days have elapsed from the purchase date unless Great Solution is at fault. All itemization of fees are displayed for convenience only.

Delivered orders shall be governed by our Satisfaction Guarantee. Refund cannot be provided if Great Solution has invested considerable time and money for undertaking the work because such resources spent on delivering the service are non- returnable in nature. If you abandon any order, it will result in liquidated damages equal to the amount paid to Great Solution for reimbursement of our commitment to service this order.